Perhaps the most important factor for program success is a sufficient, engaged group of facilitators. This page is designed to support in-house facilitator training, as well provide a review for new and experienced facilitators.
Overview
No matter the context, effective facilitation of learning has a number of common characteristics. These include:
Being Prepared – A facilitator who is ready for the session will be more engaging than one who is not. As absolutely far as is possible, it is necessary to arrive early, set the room, ensure the IT and simulator supplies are in place and working. A checklist is provided to support case discussions and simulations. The facilitator should also be thoroughly prepared regarding teaching methodology and the content of the learning resources
Being Organized – Time is short, and there is always more to learn. Understanding the goals of the learning session, and the time available, is essential. For a multi-topic session, frequent time checks are necessary.
Being Friendly and Confident – A facilitator who feels good about themselves, and who helps learners feel good about themselves, will help create an environment more conducive to positive learning.
Paying Attention – Being prepared and organized will create cognitive space to be aware of the learners, in regards to performance, engagement, and group dynamics. Balancing the contributions of vocal and quiet learners is necessary.
Balancing Structure with Flexibility – While it is important to proceed through the learning session effectively, at times, it may be appropriate to spend more time on one topic at the expense of another. This needs to be done carefully communicating the decision to the group. A plan should be determined to address any session short-falls; for example, the session may go overtime, or the topic(s) could be covered in another session.
Specific Skills
Building on these general skills, information is provided for the following specific skills: